Frequently Asked Questions
Everything you need to know about shopping for your home at Super Asia Store.
What are your standard shipping times?
We typically process orders within 1-2 business days. Delivery usually takes 3-7 business days depending on your location and the size of the home goods ordered.
Do you offer international shipping for furniture?
Currently, we ship within the continental region. For large furniture items, we use specialized freight carriers to ensure your products arrive in perfect condition.
What is your return policy for home decor?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused. Please note that custom-made furniture and clearance items are final sale.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your shipment's progress.
Are your products covered by a warranty?
Yes, many of our home appliances and furniture pieces come with a manufacturer's warranty. Specific warranty details can be found on the individual product pages.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options for larger home investment purchases.